index mortgages

index mortgages

Index Mortgages Limited is an Appointed Representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading name of Advance Mortgage Funding Limited which is authorised and regulated by the Financial Conduct Authority for mortgages, protection insurance and general insurance products.

Index Mortgages Limited, registered in England & Wales at 23 Bilston Street Sedgley DY3 1JA, No 05118738.



    index mortgages
     
  are committed to helping every client fully understand the 'jargon' associated with
the mortgage market.
     
  prides itself on our straight talking, no nonsense approach to giving impartial
financial advice.
     
  has the expertise to offer specialist mortgage and protection advice
     
  are most importantly totally committed to providing the quality of service that we
would expect ourselves.
     

The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

THERE MAY BE A FEE FOR MORTGAGE ADVICE. THE FEE WILL DEPEND UPON YOUR CIRCUMSTANCES BUT WE ESTIMATE IT WILL BE £199.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

 

What to do if you have a complaint

We hope that you will be satisfied with the service that we provide. If you wish to register a complaint, please contact us via any of the following methods

In Writing: The Customer Resolution Team, PRIMIS Mortgage Network, 3700 Parkside, Birmingham Business Park, Solihull, West Midlands, B37 7YT

By Telephone: 0121 767 1139

By Email: complaints.solihull@primis.co.uk

PRIMIS will aim to deal with your complaint quickly and impartially. You can see our full complaints procedures via our website www.primis.co.uk and following the links for Customer Complaints from the home page. If we cannot resolve your complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service

Full details can be found on its website at www.financial-ombudsman.org.uk The Financial Ombudsman Service do not have the power to make judgements in respect of Buy-to-Let mortgages where the mortgage was taken out predominantly for investment or business purposes. This includes most Buy-to-Let Mortgages. Our final response to any complaint will tell you whether you have the right to refer it to the Financial Ombudsman Service.

Index Mortgages Ltd is an appointed representative of PRIMIS Mortgage Network, a trading name of Advance Mortgage Funding Limited. Advance Mortgage Funding Limited is authorised and regulated by the Financial Conduct Authority.

The guidance and/or information contained within the website is subject to UK regulatory regime and is therefore targeted at consumers based in the UK.

Registered in England and Wales no. 05118738 - Registered office 23 Bilston Street, Dudley, West Midlands, DY3 1JA

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